LEGAL · PRIVACY
YOUR PRIVACY,OURpriority.
This policy explains what we collect, why we collect it, how it is protected, and the rights you hold over your own data. We do not sell, trade or share personal information with unauthorised third parties.
5 August 2026
LAST UPDATED
SYN-PRIV-01
DOCUMENT REF.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, email address, phone number, company details and project requirements.
Technical Information
We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referring URLs and usage patterns.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalised experiences.
How We Use Your Information
Service Provision
We use your information to provide, maintain and improve our IT services, respond to your enquiries, and fulfil our contractual obligations.
Communication
We may use your contact information to send you technical notices, updates, security alerts and administrative messages related to our services.
Information Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you.
Legal Requirements
We are committed to protecting your personal information in accordance with applicable data protection laws. Syncos Solutions does not sell, trade or share your personal data with unauthorised third parties.
Data Security
Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
Encryption
We use industry-standard encryption protocols to protect data in transit and at rest.
Access Controls
Access to personal information is restricted to authorised personnel who need it to perform their job functions.
Your Rights
Access and Correction
You have the right to access, update or correct your personal information. You may also request a copy of the personal information we hold about you.
Data Portability
You have the right to receive your personal information in a structured, commonly used format and to have it transmitted to another controller.
Deletion
You may request the deletion of your personal information, subject to certain legal obligations and legitimate business interests.
LEGAL CONTACT
Questions about this document?
Write to our team and we’ll respond within two business days.